Fees & Costs  a tenant will be asked to pay

The Renting Homes (Wales) Act 2016 changed the way tenants in Wales rent property, the legislation uses the term contract holder for somebody renting property from a landlord or agent. Contract holder replaces the word tenant. However, for simplicity throughout this guide tenant will still be used. In this section we guide a tenant through the process in applying for a property to rent.

Northwood (Wrexham) may ask a tenant to make payments in accordance with the Renting Homes (Fees etc.) (Wales) Act 2019. The following outlines the payments that could be made from application and throughout the term of an occupation contract.

Holding Deposit

holding deposit is a small deposit which is paid on application to secure a property. It is to allow the landlord or agent to check the suitability of the tenant(s). The holding deposit you are asked to pay is the equivalent of one week’s rent. On receiving your holding deposit, you will be given the right of first refusal on the property that you have applied to rent.

Deadline for Agreement

Should your application be successful, you will be expected to enter into an agreement called an occupation contract within fifteen days from the date on which the holding deposit has been received. This is known as the deadline for agreement. Should an occupation contract not be entered into within fifteen days from application, you will lose your right to first refusal, the property will be introduced to others and your holding deposit may be retained.

False or Misleading Information

When applying to rent a property, if false or misleading information has been given, we may retain the holding deposit.

Failure to Enter into a Tenancy Agreement

If after applying to rent a property, a tenant should choose not to enter into an occupation contract or fail to take reasonable steps to enter into an occupation contract, we may retain the holding deposit.

Entering into an Occupation Contract

On signing an occupation contract, the holding deposit paid will be put towards the first payment of rent or the security deposit.

Security Deposit

Deposits may vary depending on credit history and personal circumstances.

  • A standard security deposit equal to one month’s rent will be required on taking occupation of an unfurnished
  • A standard deposit equal to 1½ month rent will be required on taking occupation of a furnished dwelling
  • An additional deposit equal to ½ months rent may be required where the contract holder has been given written authorisation to keep a pet at the property.

Payment of Security Deposit

You will be asked to pay your security deposit to Northwood (Wrexham) Limited by debit card or by bank payment.

Payment of Rent

Your rent should be paid by standing order from your bank account. No charge is made for this service. You will be advised into which bank account your rent should be paid, which may be different from the one used to pay your security deposit.

Payments in Default

A payment in default is a payment that you may be asked to pay arising from a breach of your contract whether late payment of rent or some other breach. These are the occasions where it would be unfair for the landlord or agent to be responsible for meeting the cost(s) as a result of the actions of the contract holder.

Client Money Protection Certificate

Client Money Protection (CMP) schemes protect client money (such as rent and deposit monies) which is received by agents. Northwood (Wrexham) Limited is a part of the Propertymark CMP Scheme C0138942 having Client Money Protection for landlords and tenants. Propertymark is the leading membership body for property agents.

Contact Propertymark

www.propertymark.co.uk

Arbon House
6 Tournament Court
Edgehill Drive
Warwick
CV34 6LG

help@propertymark.co.uk

01926 496 800

Client Money Protection Certificate
Download

The Property Ombudsman Scheme

Northwood (Wrexham) Limited is a member of The Property Ombudsman Scheme D01344 which is a free and impartial ombudsman scheme that resolves disputes between consumers and agents.

Contact The Property Ombudsman

www.tpos.co.uk

Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

admin@tpos.co.uk

01722 335458

The Property Ombudsman Certificate
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Contact the Wrexham Team

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