Samantha has over twenty years of Customer Service experience, the last thirteen of which have been in Estate Agency. Having started out in Central London as a lettings administrator, Samantha's desire to learn and establish a track record of success led her to progress quickly first as a lettings negotiator and then in property and block management. As if that was not enough, Samantha then 'somehow' found the time to complete a Masters Of Business Administration (MBA) postgraduate degree, set up a family and move to Watford! Samantha is passionate about providing excellent customer service and has gained a great reputation amongst landlords, tenants and contractors for 'leaving no stone unturned' to get the job done as fast as possible and with sensitivity.