Join our dynamic residential sales and lettings team and become part of an industry-leading group dedicated to helping people find their perfect homes. We’re looking for motivated individuals who are passionate about property, thrive in a fast-paced environment, and excel at building lasting customer relationships. As a member of our team, you’ll have the opportunity to work with an experienced and supportive group, gain valuable insights into the local market, and play a key role in guiding customers through one of the most important decisions of their lives. With access to ongoing training, competitive incentives and you’ll have everything you need to succeed and make a meaningful impact. If you’re ready to bring your skills and enthusiasm to a company that values professionalism, integrity, and customer satisfaction, we’d love to hear from you!
Join our Team
Lettings Manager
We are seeking a dedicated and experienced Lettings Manager to join our team. The ideal candidate will possess strong organisational skills and a passion for property management. As the Lettings Manager, you will oversee the lettings process, ensuring that all operations run smoothly while providing exceptional service to clients and tenants alike. This role requires effective communication and administrative abilities, as well as the capability to manage multiple tasks in a fast-paced environment.
Responsibilities:
- Manage the entire lettings process from initial enquiry through to tenancy commencement.
- Liaise with landlords and tenants to ensure all parties are informed and satisfied throughout the letting journey.
- Conduct property viewings and provide detailed information about available properties. Use of pool car.
- Prepare tenancy agreements and ensure compliance with relevant legislation.
- Maintain accurate records of all transactions, communications, and property details.
- Develop and implement marketing strategies to attract potential tenants.
- Supervise and mentor lettings staff, providing guidance on best practices in customer service and property management.
- Handle tenant queries and resolve any issues that may arise during the tenancy period.
- Stay updated on market trends, local regulations, and best practices within the lettings sector.
Essential:
Proven experience in a lettings or property management role is essential.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Excellent administrative capabilities, including proficiency in relevant software applications.
- Exceptional communication skills, both verbal and written, with the ability to engage with diverse clientele.
- A proactive approach to problem-solving and conflict resolution.
- A thorough understanding of current legislation affecting lettings is preferred.
- The successful candidate will work within a team of property professionals from a busy West Derby office. We are committed to providing opportunities for professional growth and development. Working hours are Monday through Friday, 9am—5:30pm, and alternate Saturdays, 9am—12pm.
Salary:
- Commission pay
- Performance bonus
- Annual bonus
- 25 Days holiday plus Bank Holidays
- Company pension
- £25,000.00-£27,000.00 per year
Driving Licence (required) If you are passionate about property management and possess the necessary skills to excel in this role, we encourage you to apply. Join us in delivering outstanding service in the sales & lettings market!
