Let’s Make a Difference

1. Do the right thing

• Have a good process and follow the process
• Measure your results; be prepared to be measured by your results
• Be honest and accountable – see it, own it, solve it, do it
• Take responsibility – there’s no blame here, but own the issue

1. Do the very best you can

• Turn problems into opportunities – this is how we learn and add value
• Act with urgency – don’t delay!
• Ask the question ‘what else can I do?’
• Never settle for second-rate: attention to detail always works

1. Reject average and strive for better – learn, correct, improve and grow

• Show that you care – be diligent, listen
• Be positive, show respect, empathy, understanding and appreciation
• Say ‘Please. Thank you. My pleasure. I’m sorry. How can I help?’
• Have each other’s back, engage and work as a team

What are we like? How do our values translate into working life?

• We are rigorous: we aim to be secure and reliable in a complex world
• We are innovative: always looking for better. Ideas welcome here!
• We are collaborative: a flat structure where everyone’s opinion matters
• We care about real life: we have kids and families – we support each other
• We want our people to grow: a lifelong commitment to learning
• We have fun: every day is a challenge, together we can make it better

We are always interested in meeting like-minded individuals who have an interest in working with us. So, whether you have experience in the property industry or you’re a property newbie – if your values are aligned with ours, and you would like to learn more about existing or upcoming opportunities at our Award Winning Agency then please get in touch by emailing gosia.prazeniak@northwoodleicester.com