TENANT/CONTRACT HOLDER FEE GUIDE
Before the Tenancy/Occupation Contract starts (payable to Northwood (Hereford) Ltd “the Agent”).
Holding Deposit* – Maximum of 1 weeks rent per Tenancy/Occupation Contract (England and Wales)
* This may be a non-refundable payment
This fee is non-refundable should you decide not to progress your application/sign your Tenancy/Occupation Contract agreement within 15 Calendar days (unless otherwise mutually agreed) or if you have given false/misleading information on the application form or any applicant fails a Right to Rent check.
It will be returned to you in the event the landlord is unable to proceed
Deposit**
– 5 weeks’ rent (properties in England)
– This is to cover any damages, dilapidations & defaults on the part of the Tenant/Contract Holder during the Tenancy/Occupation Contract.
– 6 week’s week’s rent. If a pet has been permitted the deposit will increase by an extra 1 week’s rent per pet (properties in Wales)
During the Tenancy/Occupation Contract (payable to the Agent)
For English Properties:
Payment of interest for the late payment of rent 3% above Bank of England base rate.
For Welsh properties:
Payment for the late payment of rent [£35 Inc VAT]
Payments in Default – payment for a breach of the Tenancy/Occupation Contract agreement as prescribed in the Tenancy/Occupation Contract Agreement – These may include reasonable costs or losses incurred for loss of keys, security devices, missed appointments, wilful or negligent damage to property, emergency call out fees caused by Tenant/Contract Holder’s actions or early termination.
During the Tenancy/Occupation Contract if permitted and applicable.
- Utilities – gas, electricity, water and sewerage
- Communications – telephone and broadband.
- Installation of cable/satellite.
- Subscription to cable/satellite supplier.
- Television licence.
- Council Tax.
Lost Keys or other Security Devices
Tenant/Contract Holders are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the Tenant/Contract Holder, landlord & any other persons requiring keys will be charged to the Tenant/Contract Holder. If extra costs are incurred there will be a charge of £15 per hour (Inc VAT), if appropriate, for the time taken replacing any lost keys or security devices.
Variation of Contract (At Tenant/Contract Holder’s Request and if agreed by Landlord).
£50 (inc VAT) to cover agent’s costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.
Change of Sharer (At Tenant/Contract Holder’s Request and if agreed by Landlord)
£50 (inc VAT) per replacement Tenancy/Occupation Contract or any reasonable costs incurred if higher:
To cover the costs associated with amending the Tenancy/Occupation Contract agreement to reflect the change.
Variation of Contract (At Tenant/Contract Holder’s Request and if agreed by Landlord)_
£50 (inc VAT) to cover agent’s costs in contacting landlord, taking landlord instructions & preparations of new contracts (if required) & system adjustments.
Early release from Tenancy/Occupation Contract
If authorisation is given allowing you to vacate the premises before the expiration of any Tenancy/Occupation Contract agreement, you may be liable for the following:
- i) Rent up to the date on which the premises are re-let or the expiration of the Tenancy/Occupation Contract agreement, whichever is the sooner
ii) Council tax, water rates, gas and electricity charges along with any other bills which are your responsibility under the Tenancy/Occupation Contract agreement up to the date the premises are re-let, or the expiration of the Tenancy/Occupation Contract agreement, whichever is the sooner
iii) There will be a charge, if appropriate, for the landlord’s costs for re letting the property.
iv) These costs will be no more than the maximum amount of rent outstanding
Other permitted payments.
Any other permitted payments not included above, for breaches of contract or under the relevant legislation including contractual damages.
Please note: Should you report a maintenance issue with the property and a contractor is called out and their investigations find that the fault has been caused by the Tenant/Contract Holder/s or an associate of the Tenant/Contract Holder/s, or alternatively no fault exists, any cost for this call out will be the responsibility of the Tenant/Contract Holder/s. Northwood reserve the right to deduct any unpaid monies from the deposit.
Tenant/Contract Holder Protection
We hold Client Money Protection through Propertymark. To view our certificate, please see below. We are also a member of The Property Ombudsman, which is a redress scheme.
