Welcome to Northwood Ashford
About Us
We are a multi-award-winning local estate agency with a passion to help landlords and tenants, vendors and buyers to find their dream properties seamlessly. To also help manage the properties of our first-time landlords and experienced portfolio investors so that they can focus on other important business goals. Our team of letting and estate agents in Ashford are local residents with a vast experience, knowledge and insight of the local area and the property market and are very well placed to steer you in the right direction on your property journey.
Our services include Residential Sales & Lettings, Property Management, and our unique Northwood Guaranteed Rent service. We go over and above to sell or let your property and offer an exceptional customer experience which is bespoke to each property owner. For us it is about people first and property foremost and where everyone is part of our successful
Northwood family.
Our Mission
✓ Our mission is to continually strive to deliver an exceptional customer service to all our clients
✓ We are passionate about what we do and are always looking to improve
✓ We take pride in going over and above to provide the best possible outcomes and solutions to our clients
✓ Our people are our strength, and we value everyone’s contribution
✓ We put our clients first, and to do that we will keep things simple, and to provide the right solutions
Our Vision
✓ We want to be the most successful sales and lettings agent of choice in Ashford and the surrounding area
✓ Northwood Ashford to become a recognised household name in the local property and agency sector with fair and competitive pricing structure
✓ We want our business to grow organically based on reputation, but are also keen to look at acquisitions where the right opportunities come along that fit into our organization’s culture and ethos
✓ We want to use technology to optimize the business both from the perspective of the employees and to the benefit of our clients
✓ We want to become a property company where both our team and our clients are proud to be associated with
Our Values
✓ Our honesty, integrity and transparency are paramount to our business success
✓ We operate in accordance with the rules and regulations within our industry
✓ We are fair and honest in our communications with our employees and clients
✓ We empower our team to use their initiative and are rewarded for their performance and achievements
✓ We provide a positive atmosphere which encourages learning and continuous professional and self-development
Guaranteed Rent- Our Guaranteed Rent service offers landlords the benefit of a guaranteed fixed income on their property, regardless of whether or not it is let or the tenant stops paying.
Want to know how our Guaranteed Rent works? Click the link.
Fully Managed Service- The Fully Managed Service is suitable for landlords who have limited time to manage their property. We look after every aspect of the tenancy just as we would with the Guaranteed Rent service but the key difference is that we do not provide guaranteed rental payments.
Tenant find- This service is for landlords who prefer to be completely hands-on. They are willing to take on the full responsibility of running the tenancy and simply want help finding a suitable tenant.
Rent Collection Service- The Rent Collection service suits a landlord who has the time and energy to deal with tenants and their requests but would like support with some of the financial and administrative duties.
Selling at Northwood– We firmly believe achieving a truly successful sale is based on a tailored approach for each and every one of our customers. We will provide a free and no obligation market appraisal, this in order to provide an accurate valuation of your property.
